Please enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Name *FirstLastEmail *EmailConfirm EmailHow can we help today? *General questionAccountTechnical issue or bugFeature RequestOtherIs the issue related to any of these?LightroomLicense activationBugOther We have a great guide to show you how to activate your Envira Gallery license here! What type of feature request is this?New integrationAn improvement to an existing featureEnvira Gallery plugin version *Check out this guide on how to find your Envira Gallery plugin version.WordPress version *Check out this guide on how to find your WordPress version.Access to WordPress website *I will provide access by creating a temporary administrator user accountI will provide access by sharing my own administrator user accountI will not or cannot provide accessSite access allows our support team to investigate quickly and efficiently.The safety of your website is very important to us. We recommend providing your account password securely through SupportAlly Secrets.We understand that not everyone is comfortable or able to provide access to their site. Please note that access allows our support team to investigate quickly and efficiently. If you choose not to provide credentials, it can take longer to resolve the issue. When possible, we recommend creating a temporary administrator user account to safely and securely share access.Issue URLPlease provide a link to the page experiencing the issue.Your Website Login URL *E.g. https://example.com/wp-admin/ – where you go to access the admin dashboard.Your Website Username *Your Website Password *SupportAlly Secrets LinkUnique link generated from SupportAlly Secrets, used to securely share a password.Screenshots: Click or drag files to this area to upload. You can upload up to 10 files. Screenshots are a huge help! Try a browser extension or free apps like Jing, Owely, Monosnap. 10MB limit per image with a max of 10 files.Message * You can find examples of our Gallery Layouts and more on our Demo page here. Our WooCommerce addon is a great way to connect your galleries to the products you create in WooCommerce! For more details on how to use this addon check out our guide here. The best first step to resolve the 1003 error to first check that the URL used in Lightroom matches your website’s URL in your WordPress Dashboard > Settings > General > WordPress Address. For more details on setting up the Lightroom addon, check out our guide here. The 1004 error typically occurs when trying to upload several large images but the server times out. To resolve this error, try reducing the file size of your images or upload them in smaller batches. Your hosting provider should be able to help adjust upload settings as well. For more details on setting up the Lightroom addon, check out our guide here. The 1005 error usually happens when something on the server or website is blocking the connection to Lightroom like a coming soon plugin on the site or a firewall on the server. For more details on setting up the Lightroom addon, check out our guide here. “The best first step to resolve the 1006 error is to check that the original folder containing the images you’re publishing is still on your computer. For more details on setting up the Lightroom addon, check out our guide here. Submit